Shipping

SHIPPING RATES & DELIVERY MODE

JNE

Economy - approximately 2-6 days (Depends on the city)

Regular - approximately 2-3 days (Depends on the city)

One Night Service - approximately 1-2 days (Not applicable at all city)

Please note that shipping time estimations is different for each city. Please contact JNE (021) 2927 8888 for detailed information regarding shipping time estimation.  

SICEPAT

Regular - approximately 2-3 days (Depends on the city)

Priority - approximately 1-2 days (Depends on the city)

Best - approximately 1 day (Not applicable at all city)

Please note that shipping time estimations is different for each city. Please contact SICEPAT (021) 2933 7086 for detailed information regarding shipping time estimation.  

ROYAL CARGO

(for other countries: Singapore, Malaysia, Hongkong, Brunei, & Thailand)

Regular - approximately 2-5 days (Depends on the country)

In the meantime, we only ship to countries stated above. Other than those countries, please contact info@tealabel.co for shipping information.

DELIVERY TIME

All orders are dispatched to shipping company on 3 pm, on every business day (Monday - Friday).

Please note that we will need maximum 48 hours after payment confirmation to prepare your order before they are dispatched to the shipping company. 

DELIVERY FAILURE

Please note that we only deliver to one delivery address per order. Rerouting delivery charges due to an incorrect or non-existent delivery address will be borne by customer.

ORDER TRACKING

You can track your order status by logging in to your account in our website. 

For JNE, to track your shipping status, you can request your order tracking number via email info@tealabel.co

For Sicepat, you will get automatic message regarding your tracking number and status via SMS to your registered phone number. 

For any information regarding your order, please contact info@tealabel.co