Terms & Condition


PRODUCTS

All items sold at Tea Label are uniquely designed for the brand of Tea Label. Each items are meticulously hand-made by our handcrafter, that is why each piece is not the exact same piece and may have slight difference.  

 

 

ORDER & PAYMENT

PAYMENT CONFIRMATION

Every order placed has 48 hours time limit for payment confirmation, if not, will be automatically cancelled by system. 

 

 

ORDER PROCESS

We need maximum 48 hours to prepare your order before it is being dispatched to the shipping company. 

 

 

 

RETURNS & EXCHANGE

All items sold are not refundable. 

We accept exchange only for size & defect items, within 3 days of purchase. Please ensure that the item(s) is in original condition & original packaging. All merchandise must be returned in the original selling condition. Returns that do not meet our policy will not be accepted and will be returned to you at your cost. Please contact info@tealabel.co for exchange enquiry.

 

 

 

TERMS & CONDITIONS

By purchasing an item from us, you are deemed to have been agreeable to all the Terms & Conditions stated.

Tea Label reserves the right to reject a transaction/customer at our own discretion.

Tea Label also reserves the right to amend Terms & Conditions at any given time.